Terms of service

Please read these Terms and Conditions carefully before completing your purchase from Goseva (GoKripa Products, Jasdan, Gujarat) on this website.

ACCEPTANCE

These terms apply to all online purchases from Goseva through this website. By placing an order, you confirm that you have read and agree to these terms. We may update these terms at any time; the version posted on this page at the time of your order will apply.

PURCHASE OF PRODUCTS

All products are offered subject to availability. If an ordered item is unavailable or discontinued, we will inform you and give a full refund for that item. Offers and "Specials" are valid only while stocks last.

TERMS OF PAYMENT

We accept secure online payments through UPI, debit/credit cards, net banking and wallets via our payment gateway partners. Cash on Delivery (COD) is available for eligible PIN codes in India. Orders found to be fraudulent may be cancelled and reported as per law.

PRICES AND TAXES

Prices are shown in Indian Rupees. Shipping charges, if any, are shown at checkout. Prices and specifications may change without notice. For international orders, customs duties and import taxes of the destination country are paid by the customer.

WHOLESALE ORDERS

Retailers and resellers can buy at wholesale prices with a minimum of 12 pieces per product. 50% payment is required at the time of order and the balance on receipt of goods. For wholesale enquiries, contact gokripaproduct@gmail.com or 7987067701.

ORDERS AND DELIVERY

You will receive an order confirmation by email/SMS, and a tracking number once the order is shipped. Domestic orders are usually delivered within 3-4 days of dispatch; international orders typically take 7-21 business days depending on destination and customs. Delivery dates are estimates only. Some Panchagavya products are made fresh in small batches at our goshala unit in Jasdan, so a few items may need extra preparation time. If part of your order is out of stock, available items may be shipped first and the rest sent when available, unless you ask us to cancel before shipping.

DAMAGED, DEFECTIVE OR WRONG PRODUCTS

All products are checked and carefully packed before dispatch. If you receive a damaged, defective, leaking, expired or wrong product, please inform us within 48 hours of delivery at gokripaproduct@gmail.com or 7987067701 with your order number and photos/video. After verification, we will replace the product free of cost or issue a full refund. Please do not use the product before contacting us. Full details are in our Return and refund policy.

INTERNATIONAL ORDERS

Please make sure the products are allowed for import into your country. We are not responsible for delays caused by customs or for parcels returned due to local import restrictions; in such cases shipping charges, duties and taxes are non-refundable. International orders may be difficult to cancel once processed.

PRODUCT INFORMATION

Our products are traditional Ayurvedic and Panchagavya preparations. Product descriptions are for general information and are not a substitute for medical advice. Please consult a qualified practitioner if you are pregnant, nursing, have a medical condition or are taking medicines.

LIMITATION OF LIABILITY

To the extent permitted by law, our liability for any order is limited to the amount paid for that order.

GOVERNING LAW AND JURISDICTION

These terms are governed by the laws of India. Any dispute arising out of purchases made on this website shall be subject to the exclusive jurisdiction of the courts at Rajkot, Gujarat.

CONTACT US

For any questions about these terms, contact Goseva (GoKripa Products), Nr. Indian Gas Depo, Lati Plot, Gadhadiya Road, Jasdan, Rajkot, Gujarat 360050, India. Email: gokripaproduct@gmail.com, Phone/WhatsApp: 7987067701.